Privacy Policy
At Fiber Optics, your privacy matters. We’re committed to protecting your personal information and being clear about how we handle it. This policy explains what we collect, how we use it, and the steps we take to keep it safe when you interact with our website and services.
Information We Collect
We may collect personal information such as:
• Name, address, phone number, and email address
• Payment information (credit card or bank account details)
• Service usage data (connection details, device information, and browsing activity)
• Customer support interactions (calls, chats, emails, and related notes)
How We Use Your Information
We use your information to:
• Provide, maintain, and improve our services
• Process orders, subscriptions, and payments
• Communicate about accounts, outages, and service updates
• Personalize experiences and send promotions (only if you opt in)
• Respond to inquiries and provide customer support
Data Security
We use industry-standard safeguards such as encryption, secure servers, and restricted access to protect your data. While no system is completely secure, we continuously work to keep your information safe.
Sharing Your Information
We do not sell or rent your personal information. We may share it only with trusted service providers, when required by law, or during a business transfer such as a merger or acquisition. SMS consent is not shared with third parties.
Cookies and Tracking
We use cookies and similar technologies to improve site performance and user experience. You can manage cookies through your browser settings, though some features may not function properly if cookies are disabled.
Your Rights
You may access, correct, or delete your personal information, opt out of marketing communications, and request a copy of the data we hold about you, subject to applicable laws.
Changes to This Privacy Policy
We may update this policy from time to time. Updates will be posted on this page, and continued use of our services means you accept the changes.
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